{"id":2344,"date":"2024-09-02T16:53:12","date_gmt":"2024-09-02T14:53:12","guid":{"rendered":"https:\/\/www.concordia.se\/booking-conditions\/"},"modified":"2024-11-20T17:03:59","modified_gmt":"2024-11-20T16:03:59","slug":"booking-conditions","status":"publish","type":"page","link":"https:\/\/www.concordia.se\/en\/booking-conditions\/","title":{"rendered":"Booking conditions"},"content":{"rendered":"\n
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Booking conditions<\/h1>\n\n\n\n

Please read these documents to accept Hotel Concordia Syd AB’s booking conditions. Here you will find our policy in accordance with GDPR<\/a>, the General Data Protection Regulation.<\/p>\n\n\n\n

Note! You accept all the information and conditions in this document when you make a reservation for a hotel room on www.concordia.se and in doing so you accept this document. You do this by clicking on the round marker in the last booking step, so that it moves to the right under \u201cGeneral conditions\u201d. There you will also see this text document: \u201cBy clicking next you agree to the booking conditions. Terms & Conditions (PDF, 45 KB)\u201d.<\/p>\n<\/div>\n<\/div>\n\n

Cancellation policy<\/h2>\n\n

Individual bookings \u2013 with standard rates:<\/h3>\n\n

The following cancellation policy applies to standard rate bookings made with a credit card guarantee, \nthese bookings are paid at the time of check-in at the hotel, or hotel standard rate bookings made \npaid directly by credit card (prepaid) at the time of booking on www.concordia.se. Bookings with credit card guarantee: At the latest by 18:00 the day before arrival, the change and\/or cancellation must \nmust be made, otherwise we will charge the guest or company 100% of the total amount booked for the first night. For those \nstandard rate bookings paid directly by credit card (prepaid) and canceled before 18:00 on the day before arrival, we will refund the full amount of the prepaid booking to the credit card used for the direct payment (prepayment). In the case of non-refundable rates, we never refund these bookings. Please contact us in case of cancellation: info@concordia.se<\/p>\n\n

Group reservations<\/h3>\n\n

For group bookings, we must have a list of names from you, at least 1 month before arrival. Our cancellation policy \ncancellation policy for group bookings (5 rooms or more) is at least 2 months before arrival you can cancel \nwithout charge. Cancellation later than this will result in us having to charge you, on an increasing % scale the closer to the arrival date you cancel. These are the time intervals in our cancellation policy:<\/p>\n\n